Returns & Exchanges
At TOP DOG Products, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. If your new fit isn't quite right, our team is here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.